Help
Help centre
Quick answers for travellers and partners. Need more? Contact support.
Booking & payment
- Prices are fixed upfront before payment.
- Sign in with Google or get a code by email before you pay.
- Your booking keeps the drop-off QR and pickup details together.
Drop-off & pickup
- Show your QR at the host location.
- Staff check your bags in and issue pickup tickets.
- Extend from your active booking if capacity allows.
Partners
- Onboarding is resumable from profile to verification.
- Request payouts from the dashboard; finance pays manually to your bank details on file.
- Staff can help with check-in without payout access.
See also Trust & safety and Pricing.